The Role of Commercial Banks in Promoting Financial Inclusion / Applied Study in The Middle East Bank for Investment and Baghdad Bank

Abstract

     To enhance the role of financial inclusion in a deliberate way, through improving banking services to all segments of Iraqi society, providing the necessary infrastructure, disseminating the financial and banking culture, central banks and financial institutions have laid down a plan to develop the prevailing financial inclusion in their countries or countries in which they operate, and through which all categories of society with financial and banking products available or to be offered in the future, and the experiences of countries differ in achieving financial inclusion, because they are related to their economic conditions, the size of the financial depth of their banking system and the level of banking awareness of their citizens.

     Therefore, banks seek to achieve financial inclusion by creating new financial products that depend on savings, insurance, and means of payments, and not only on lending and financing, while providing training for workers in this field. Encouraging competition between banks, by providing more options for customers, and enhancing competition between banks to obtain services of high quality, lower costs, and lower fees and commissions imposed on customers.

     The research dealt with the concept of financial inclusion and the most important axes of financial inclusion and its importance. The research was divided into four sections, the first one consisted of a research methodology, the second section contained the concept of financial inclusion, while the third section had the statistical analysis, and then  the forth section reached to a set of conclusions and recommendations, which depends on savings and insurance, in addition to financing and microcredit lending that suits social groups and meets their needs.