Evaluating the Process of Education Using Six Sigma in College of Administration and Economics at the University of Sulaimaniah

Abstract

This study aims to use the six sigma in the Faculty of Administration and Economics at the University of Sulaimani, and clarify the importance of its application in the constant improvement of services and educational aspects and to identify the obstacles faced by the college when using this method in the academic year (2015-2016). The main aim is to apply the technique of six sigma on college of Administration and economics at university of Suleimanah and the aim of this research is to determine the range of six sigma for departments and find the value of six sigma according to Gender. The total number of students is (1709) students obtained bachelor’s degree. The most important findings are that the Department of Economics is closer to the six sigma scale followed by the accounting department. The statistics and administration departments have the same result. It is also concluded that the females are closer to six sigma than males. The departments of Administration and Economics have the same range with Six Sigma technique for pre million 3.4 defective (about DPMO and Level of Sigma).