أصول التعامل وأثره على رضا السياح (دراسة ميدانية لعينة من فنادق إقليم كوردستان)

Abstract

      The bases of dealing considers as one of the most important point that can attract the tourist to be as a permanent customer in certain tourist's places than the other and the tourists themselves will convince their relatives and friends according to the cool and nice treatment from the reception and the employers to come and visit these places and the result for that good treatment the tourist's institution will be continue and at the same time get high profits that can stand strongly against the other compeers .

   It is a set of rules that should do and take care of from man or woman in their relations with the other members of the society in different celebration and duties they have to do the best and avoid the mistakes that may be happened and looking for things make them more close to their families , relatives, friends and even their bosses, also there are some important planning help the people to do the best performance towards their social duties such as the rules of visiting , offering food , calling phones , smoking , the way of talking , waiting in line , the manner of car's driving , the best relationships between male and female , and how to follow the global social development according to our traditional and heritage culture .