دور سلوكيات فن الاتيكيت في شخصية مستهلك الخدمة الفندقية (دراسة نظرية تحليلية)

Abstract

Proceeding from the importance of the subject of the behaviors of the art of etiquette and their potential impact on the personal consumer service hotel, and continue to increase the enrichment intellectual of these topics this study  is an t to contain the problem of the study, which are summarized in the survival of these vital topics without the assurance of the process of linking the current has in this study and their contribution events in the accumulation of knowledge will miss the opportunity to hotel establishments to benefit them, and according to these debates and dilemmas of intellectual and practical problem of the study were formulated a set of themes that revolve around the role of the knowledge of the art of etiquette behaviors in personal consumer service hotel.