أثر مضامين رسالة المنظمة الصحية في مستويات خدماتها -مستشفى حماية الاطفال التعليمي في بغداد / أنموذجاً

Abstract

The impact of healthy organization mission on its service levels

Hospital of education children protection as amodel –Baghdad

The research aims  to show the importance of the purports of the hospital mission and its effect on the levels of the healthy services (main benefit, real service, enhances service) by answering the following questions:

1. Do the hospital mission purports reflect the role and importance of each service level ?
2. Does the mission simulate and agree with the human values and believes?
3. Does the hospital management attempt to develop new  services that meet the renewable  needs of the customers?

    The research also aims to know how much the hospital management takes care of the committees and workers in formulating  a clear human mission  in all of its  different levels. The education  hospital of children protections   in  Baghdad has been chosen as the field of our research , A sample consists of 50  person has been chosen from the scientific department managers , bosses ,devisions, units in addition to some doctors pharmachlogists in the hospital departments  their opinions is than in  accord  to aquesiannaire  for  this purpose. A survey of  analysed  by using AMOS brogram in addition  to statistical tools in analyzing the research hypotheses .

The following are some conclusions:-

1. the hospital management attempts take into account for  importance of its service levels at formulating  human mission and to plan for its healthy ,  medical services ,and  the supplies that used to diagnose and treatment  with acceptance    grade .
2. planning for it healthy  and medical  services for the purpose of cleansing and remedying .

Finally  the research has presented some  recommendations   such as :

1. The healthy and medical services must promote much more  mental and physical heath for the people children and adults .
2. the hospital magnament and imployees must all believe that they live in a competitive  environment  in accordance to their work reality  and behave  by their requirement.