The organizational spiritual influence in the Quality of public services-Field research At a number of hospitals, health department Baghdad/ Rusafa
Keywords:
Organizational spiritual - quality of public services - hospitals Health -Department BAGHDAD / Rusafa.Abstract
Spirituality is one of modern subjects that gained importance of their role in the significance imparted to work and to promote a sense of belonging to the group and the community. The research aims to highlight the impact of the relationship between organizational spiritual and variabl Quality of public services, to sample variant of the hospitals, health department BAGHDAD / Rusafa. And in order to achieve this, the researcher is based on the descriptive and analytical approach adopted for the analysis of the questionnaire and to test relations research and its variables.The research community (4) of hospitals in Sadr City, included've targeted 106 doctors and 222 nurses formed a whole (328) factor of the doctors and nurses of the hospitals surveyed, have been analyzing the data and test hypotheses using a number of appropriate statistical tools such as the arithmetic mean weighted and standard deviation to measure changes in the level of hospitals and the simple equation to test the impact of the decline.
In the final analysis, the results showed the validity of the reseach main hypothesis there is the effect of of organizational spiritual in the quality of public services, depending upon formulated a number of conclusions based on which a researcher in the development of a number of recommendations for hospitals surveyed, including: providing job security. And to prevent attacks on doctors and nurses through the activation of the protection of doctors and accounting aggressors law legally, and contrast enhancing behaviors ethical for doctors and nurses to deal with patients, And the need for the Department of Health in Baghdad / Rusafa prepare organizational structure of hospitals surveyed included in it, at least, if not the Department of Quality Management Vedrj the unit quality management, as it is not listed among the organizational structure of the hospitals surveyed.
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