Emotional commitment and its role in enhancing employee performance / exploratory research on a sample of employees in the general administration of the Medical City

Abstract

      The concept of emotional commitment is one of the topics that have attracted the attention of researchers in the field of management because of its great impact on the performance of human resources in organizations. The problem of the current research stemmed from the case of the general administration’s neglect of the role of emotional commitment in the work environment and the extent of its impact on the performance of workers. The aim of the research is to identify the level of embodiment of emotional commitment among employees working in the organization, As well as knowing the extent of the impact of emotional commitment on the performance of employees working in the organization in question . The General Administration in the Medical City of Baghdad was chosen as a research community, as a sample of (213) employees of the aforementioned organization was selected. The questionnaire was adopted as a data collection tool. The ( SPSS v23) program was used to extract the results by adopting a set of statistical methods, including the arithmetic mean, standard deviation ,correlation coefficient, and regression coefficient. The research reached a set of conclusions, the most prominent of which is the existence of a close relationship between affective commitment and employee performance, as well as the clear role of affective commitment through influencing the determination of the level of performance.